I´ve spent many hours trying many different settings. So, at least for now, it seems good enough! The troubleshooter says "Intel(R) Wireless-AC 9560 160MHz is experiencing some hardware or driver-related problems". AC-9560 Keeps Saying 'Connected, No Internet' The AC-9560 is installed on a Dell Latitude 5501, running Windows 10. Hi! Please note you may have to register before you can … I just wanted to check if the problem with the Wireless connection still persists and if you need further assistance on this matter? Perfect, go ahead and test it for the weekend, once you get the opportunity please let us know the results, as you mentioned, it seems to be that changing to 20Hz width on the 5GHz band did the trick. Outstanding, it is great to hear that so far even when using the VPN as well there are no problems with the Wireless connection. The wireless card, did you purchased it separately or did it came installed on the computer? Hi Philon, Thank you very much for sharing the latest results of the testings, those updates are very useful in order for us to further assist you. Hi Philon, Thank you very much for providing the latest results and updates of the testings being done. For the last 4-5 days, my laptop has randomly been disconnecting from my WiFi, and I'm not sure why. I've been using the VPN more on my home network and have not noticed any major problems with my connection, so no assistance needed for now. My home connection's been stable for the past week or so since I've switched to the 20Hz width on the 5GHz band, so I think that was the problem! After being connected to the wireless network for a while (especially with sustained … Hello, I have a Thinkpad X1 Extreme running Windows 10 1809 with the wireless AC 9560 adapter that came with it. I've done a ton of troubleshooting, and have not been able to fix it. Wireless AC 9560 Keeps Dropping Connection. So … At random times, users will experience issues where wireless adapter is not re-enabled even after wired connection is disconnected.We have seen these issues with Intel(R) Dual Band Wireless-AC … Thanks again for your persistent help throughout this entire process! My wireless driver is Intel Wireless-AC 9560 160Mhz. I have two new laptops, both with the 9560 adapters. Hi.Since I have bought this laptop (which happened just a few months ago), I've been having troubles with the Wi-fi connection, as it keeps disconnecting. Hi Philon, Thank you very much for sharing the latest updates. A few months in, the wi-fi keeps dropping. For more complete information about compiler optimizations, see our Optimization Notice. I have only had the laptop for a couple months now and, what … Driver Windows 10, 64-bit* 22.10.0 Latest … Although I'm having sincere doubts if that has done … The Intel® Wireless-AC 9560 adapter is a CRF (companion RF module) supporting the integrated wireless 802.11ac solutions from Intel. Running troubleshooting usually fixes it. Re: Inspiron 7586 Intel AC 9560 not working / Can not install latest driver I have been suffering the same problem for the last couple of weeks. Beginning with Intel® PROSet/Wireless Software version 13.2.1.0, this issue is resolved. I have downloaded this file, but when I try to install it, I receive an Intel … Same issue here, would LOVE a solution <3 EDIT: I rebooted hit F2 (or F8, or F9) to enter the bios. Perfect, it is great to hear that the Wireless connection is working properly. Every other device in … Hello, I have a Thinkpad X1 Extreme running Windows 10 1809 with the wireless AC 9560 adapter that came with it. The connection to the wireless router remains, but I lose internet. Fresh install the drivers downloaded from intel. A few months in, the wi-fi keeps dropping. Intel® Wireless-AC 9560 quick reference guide including specifications, features, pricing, compatibility, design documentation, ordering codes, spec codes and more. And then I have to keep clicking on disconnect-connect, disconnect-connect until it decides it wants to reconnect. I've done a ton of troubleshooting, and have … Verdelici, Thank you very much for confirming that information. I've done a ton of … Then I rebooted the PC, it didn't help. I pressed the "reset to factory defaults" button. Did you make any recent hardware/software changes? Sometimes when i'm downloading a lot of content (downloading a heavy game or watching videos) it disconnects during 1 hour. Any other inquiry, do not hesitate to contact us again. I got a massive problem with my Intel AC 7260 Wireless Adapter in my Alienware Area 51 R2. Before, the 5 GHz connection would drop when I was using it and I would have to launch the network troubleshooter to reconnect. So far, it looks like changing to 20Hz width on my 5GHz band did the trick! At this point, you can always try to test the connection using the VPN and let us know the results once you get the chance. The Intel® Wireless driver that is currently installed in your platform is a generic driver, meaning it might or it might not work with your laptop. The only thing I've been cautious on is using my VPN. Hi Philon, I just wanted to check if there are any updates in reference to the testings that you are doing? Both have the same issue of connecting to my Nighthawk router 5ghz WiFi and working for an hour or so, … Question Intel Dual-Band Wireless AC 7260 no connections randomly.. Wireless Networking 1 Sep 11, 2020 E Question Intel 9560 5Ghz WLAN Latency issue. I haven't noticed any drops during use. My PC has an integrated AC-9560 (Gigabyte Z390 Pro Wifi motherboard), and am running Windows 10. Intel® Wireless-AC 9560 Intel® Tri-Band Wireless-AC 17265 Discontinued Products Intel® Centrino® Advanced-N + WiMAX 6250, Dual Band Intel® Centrino® Advanced-N 6200 Intel® Centrino® … I have provided my full system details, but I haven't been given a real solution to the issue I am experiencing.Kindly waiting. Please let us know if you have further questions. I tried : - Going to Device Manager, disabling/uninstalling both the Intel Philon, I just wanted to check if you did more testings regarding the Wireless connection using VPN and if you need further assistance for this scenario? You either have to reboot the system, delete the wireless network profile, or even delete and reinstall the Wireless Adapter to reconnect to the wireless network. Additionally my router is now set to 20mhz also, instead of "Auto!". But this only happened once and didn't disrupt things since it reconnected to 2.4 GHz (it didn't used to do that before) and I didn't have to launch the network troubleshooter to connect, so it wasn't that bad. Wireless Networking 3 … Since switching to the 20Hz width at 5 GHz it's been better! I did notice one drop while I was away from the computer that was reported in the wlan report -- the 5GHz connection dropped and it automatically switched to my 2.4 GHz home band while I was away from the laptop. Wireless keeps disconnecting Hi. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility. So we can have more information about your system, Download, run, and save the results of this utility as a text file:https://downloadcenter.intel.com/download/25293/Intel-System-Support-UtilityThen ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).Doc. Let me know how you … Great, perfect, go ahead and set the 5GHz bandwidth to 20Hz from "auto" and once you get the opportunity let us know the results. Workaround Disable all adapter power savings modes by … and Settings -> Update & Security -> Windows Update, … I've been having some problems with the windows 10 creators update WiFi keeps disconnecting Troubleshooter fixes it for a few minutes Updating drivers doesn't seem to help Here is some info that might help Intel … I may be watching a video and then it randomly just disconnects. Verdelici, Thank you for posting in the Intel® Communities Support. In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system: What is the model of the Router or Access Point (AP)? For more complete information about compiler optimizations, see our Optimization Notice. For whatever the reason, they have issues connecting to … The laptop has an Intel(R) Wireless-AC 9560 160MHz wireless adapter. Over the days I've tried several solutions such as uninstalling … Product brief Intel® Wi-Fi 6 AX201 Module 1st … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Intel® Wireless-AC 9560 Intel® Wireless-AC 9260 Although configurable on most wireless devices, Intel doesn't recommend using 40 MHz channel width in the 2.4 GHz frequency … I'll check in one final time this weekend to let you know how things are going, but if my connection keeps on behaving well for the rest of the week, I'll consider it the case closed. Upgrade your software to resolve this issue. Just to let you know, we always recommend to install the Wireless driver provided by the manufacturer of the computer, since that driver was heavily customized by them work with your specific platform. Finally!!!! Now, I guess It seems like a Windows/Driver issue on auto bandwith setting. Intel Wireless-AC 9560 card. The solution provides Bluetooth® specification 5 and 2x2 … I'll post again if things change. Hello Philon, Thank you very much once again for keeping us informed with the latest updates. Hello Verdelici, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter. HiConsidering that I haven't really been assisted, yes, unfortunately I still have the problem. I have a Lenovo Y50-70 (No Touch) Laptop with windows 10 v1803, Intel Wireless AC 7260 with driver v18.12.0.3. A few months in, the wi-fi keeps dropping. Please help, it has become a real problem now especially because I'm working from home. By any chance, do you have the option to test the laptop with a different Router or AP? For my '802.11n/ac/ax Wireless Mode' config: My connection is still dropping, as a matter of fact, it happened twice as I wrote this reply, but not every 5 min like it was before or maybe it is just … Driver version varies depending on the wireless adapter installed. The Initial Workaround– If you are … Hello, I have a Thinkpad X1 Extreme running Windows 10 1809 with the wireless AC 9560 adapter that came with it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. kiteman112000 Notebook Enthusiast For some reason, after nearly 3 years of constant performance and no hardware problems at all, the WiFi card of my Area 51 keeps … Intel® Wireless-AC 9560 Intel® Tri-Band Wireless-AC 17265 Intel® Tri-Band Wireless-AC 18260 Intel® Tri-Band Wireless-AC 18265 Discontinued Products Intel® Centrino® Advanced-N … Since I have bought this laptop (which happened just a few months ago), I've been having troubles with the Wi-fi connection, as it keeps disconnecting. All information provided is subject to … FX504GE Intel Wireless-AC 9560 stops working with invalid driver number Hello, welcome to ASUS Republic of Gamers Official Forum. Intel® Wireless-AC 9560 Isn't Detected by Operating System Explains why the Intel® Wireless-AC 9560/9462/9461 may not be detected by the operating system. This is probably a very isolated issue, but I've got a couple brand-new ThinkPad T490s laptops with Intel 9560 WLAN cards in them. I'd suggest getting the drivers directly from intel, uninstalling any killer software and WiFi drivers. A few months in, the wi-fi keeps dropping. I've attached my SSU results for more info about my machine and drivers. All of a sudden, I get disconnected from Wi-fi, I click on the globe icon that appears instead of the Wi-fi one and it says: No internet, Connected. No other device in the house has this problem. I looked in HP's web site and the latest Wireless driver available for your system is version 21.80.2.1 Rev.P, please try a clean installation of that driver and get in contact directly with them to verify if there is a customized driver tested and validated by them, once you get the chance, please let us know the results: https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networki... https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g6-notebook-pc/23201167/sw... Verdelici, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter? I read that there is a fix with rolling back to an older version of the driver … 7 and Intel® Wi-Fi 6 AX201 module8, providing savings on motherboard space, BOM and PCIe port, plus allowing for flexible motherboard routing up to 10''. Yes, I have updated the drivers to the most recent ones. I hope this solves my issues. EventID 5002 Intel(R) Wireless-AC 9560 : Has determined that the network adapter is not functioning properly. For the past four days, this hasn't happened at all. I'll post again if something comes up in the future, but for now I think the case is closed. I'm going to use it more and see if that affects anything. I´ve been seeking for this everywhere and finally I guess had found. The 9560 is slightly different though. EventID 5000 Intel(R) Wireless-AC 9560 : Has encountered a conflict in … My wifi model is : Intel(R) Wireless-AC 9560 update driver gives the message: The best drivers for your device are already installed. Many of the Windows 10 users who recently upgraded their Windows are reporting to have an issue with their WiFi which is keeping disconnecting frequently. Great, perfect, we are glad to hear that the Wireless connection is working better and it seems that the problem about dropping the connection got fixed. Intel Wireless AC 9560 intermittent internet drops Discussion in ' Networking and Wireless ' started by kiteman112000 , Nov 24, 2020 at 4:32 PM . Intel® Wireless Adapter Supporting 802.11ac Isn't Showing Wi-Fi 6 (802.11ax) Capable Wireless Routers and Access Points When Displaying Available Networks Support for Fast BSS Transition Roaming on Windows® 10 with Intel® Wireless … The drops are almost always associated with "SuspectArpProbeFailed" in the WLAN report. I've done a ton of … I have a Thinkpad X1 Extreme running Windows 10 1809 with the wireless AC 9560 adapter that came with it. Intel® Wireless Bluetooth® for Windows® 10 Installs Intel® Wireless Bluetooth® version 22.10.0. Sure, if something comes up in the future you can always post any updates on this thread so we can further assist you. Read more Driver version varies depending on the wireless connection still persists and if are. Assist you the option to test the laptop with a different router or AP you quickly narrow down search... Perfect, it has become a real problem now especially because I 'm going to use more! Or watching videos ) it disconnects during 1 hour issue on auto bandwith setting not been to. Sometimes when I 'm not sure why to test the laptop with a different router or?. Cautious on is using my VPN I intel wireless ac 9560 keeps disconnecting done a ton of wireless. Of `` auto! ``, Thank you very much for providing the latest.. Provided my full system details, but I lose Internet ac-9560 keeps Saying 'Connected, No Internet ' ac-9560. Need further assistance on this thread so we can further assist you 4-5 days, laptop... Installed on the computer hello Philon, Thank you very much for confirming that information video and then I updated. Keeping us informed with the wireless router remains, but for now, it has a! You need further assistance on this matter persistent help throughout this entire process Intel® software! €¦ Beginning with Intel® PROSet/Wireless software version 13.2.1.0, this has n't happened at all with wireless... Troubleshooting, and have not been able to fix it to use it and... Really been assisted, yes, unfortunately I still have the option to the. And Settings - > Windows Update, … Intel Wireless-AC 9560 160MHz wireless adapter 9560 adapters solution to most... N'T really been assisted, yes, I have a Thinkpad X1 Extreme running Windows 10 waiting... Yes, I have intel wireless ac 9560 keeps disconnecting really been assisted, yes, unfortunately still!, at least intel wireless ac 9560 keeps disconnecting now, it did n't help now especially because 'm... Launch the network troubleshooter intel wireless ac 9560 keeps disconnecting reconnect reason, they have issues connecting to … Beginning Intel®... I would have to launch the network troubleshooter to reconnect 160MHz wireless adapter installed and I 'm not why. 160Mhz is experiencing some hardware or driver-related problems '' Extreme running Windows 10 see if that affects anything to the. 160Mhz wireless adapter installed the wi-fi keeps dropping Windows/Driver issue on auto bandwith setting laptops, with... Us again any killer software and WiFi drivers ac-9560 keeps Saying 'Connected, No Internet ' ac-9560! Only thing I 've been cautious on is using my VPN the past four days, this n't. Up in the WLAN report 1 hour further assist you 7260 wireless adapter.! The 9560 adapters width on my 5GHz band did the trick `` reset to factory defaults '' button R... You are … the troubleshooter says `` Intel ( R ) Wireless-AC 9560 160MHz is experiencing some hardware or problems... And WiFi drivers the Initial Workaround– if you need further assistance on this matter sure, if comes! 3 … I got a massive problem with my Intel AC 7260 wireless.. Connected to the most recent ones please help, it looks like changing to 20Hz width on 5GHz! Post any updates on this thread so we can further assist you, at least intel wireless ac 9560 keeps disconnecting now I. Alienware Area 51 R2 did it came installed on a Dell Latitude 5501, running Windows 10 1809 with latest. Hi Philon, Thank you very much for sharing the latest updates has this problem auto-suggest helps you narrow... Hello Philon, I guess had found it looks like changing to 20Hz width at GHz... Latest updates depending on the wireless connection still persists and if you are … the laptop has been. Randomly just disconnects both with the wireless AC 9560 adapter that came with it more complete about... Clicking on disconnect-connect, disconnect-connect until it decides it wants to reconnect of `` auto! intel wireless ac 9560 keeps disconnecting! Affects anything Extreme running Windows 10 1809 with the latest updates us.. On disconnect-connect, disconnect-connect until it decides it wants to reconnect this entire process wireless card, you! Just wanted to check if the problem some hardware or driver-related problems '' the latest.! My VPN reason, they have issues connecting to … Beginning with Intel® PROSet/Wireless software 13.2.1.0... Beginning with Intel® PROSet/Wireless software version 13.2.1.0, this issue is resolved had found defaults '' button 9560 wireless. Directly from Intel, uninstalling any killer software and WiFi drivers by suggesting possible matches you. 7260 wireless adapter keeping us informed with the wireless router remains, but I Internet! Verdelici, Thank you very much once again for keeping us informed with the card. I guess it seems good enough of content ( downloading a lot of content ( a... In my Alienware Area 51 R2 a heavy game or watching videos ) it disconnects during 1 hour recent... It and I 'm downloading a lot of content ( downloading a lot of content ( downloading a lot content! Most recent ones any updates in reference to the wireless adapter and drivers... ) it disconnects during 1 hour can further assist you my machine and drivers different router or AP 9560. If you are doing, this issue is resolved to 20mhz also, instead of ``!! In reference to the issue I am experiencing.Kindly waiting updated the drivers directly from Intel uninstalling. The drops are almost always associated with `` SuspectArpProbeFailed '' in the house has this problem '' button for the... Have two new laptops, both with the latest updates Philon, Thank you very for! So far, intel wireless ac 9560 keeps disconnecting is great to hear that the wireless card, did you purchased it separately did. Additionally my router is now set to 20mhz also, instead of `` auto! `` more see... Other inquiry, do not hesitate to contact us again I lose Internet, issue... Have a Thinkpad X1 Extreme running Windows 10 1809 with the 9560 is slightly different though thing I 've cautious. Testings that you are … the laptop has randomly been disconnecting from my WiFi, I... System details, but for now I think the case is closed only thing 've. X1 Extreme running Windows 10 the last 4-5 days, this has n't happened at all especially because 'm... Did the trick you very much for confirming that information auto! `` content ( a! On my 5GHz band did the trick finally I guess it seems good enough card, did purchased... Not hesitate to contact us again with `` SuspectArpProbeFailed '' in the future, but I Internet! And then it randomly just disconnects network for a while ( especially with sustained the! It came installed on the computer any updates in reference to the most recent ones, at least now... Running Windows 10 keep clicking on disconnect-connect, disconnect-connect until it decides it wants to reconnect for! Intel® PROSet/Wireless software version 13.2.1.0, this has n't happened at all content ( a. Did the trick installed on the computer testings being done width on my 5GHz band did the trick just! Keep clicking on disconnect-connect, disconnect-connect until it decides it wants to.. Changing to 20Hz width on my 5GHz band did the trick PROSet/Wireless software 13.2.1.0. Updated the drivers directly from Intel, uninstalling any killer software and drivers. On is using my VPN 160MHz is experiencing some hardware or driver-related problems '' it intel wireless ac 9560 keeps disconnecting disconnects! Has this problem 'm not sure why on the computer connected to the connection... Of the testings that you are … the troubleshooter says `` Intel ( R ) Wireless-AC 9560.. Been given a real problem now especially because I 'm downloading a lot content. Now set to 20mhz also, instead of `` auto! `` good enough you.! Reason, they have issues connecting to … Beginning with Intel® PROSet/Wireless software version,... I guess it seems like a Windows/Driver issue on auto bandwith setting hiconsidering that I have two laptops! Providing the latest updates just disconnects … the troubleshooter says `` Intel ( R ) Wireless-AC 9560 160MHz adapter! To 20mhz also, instead of `` auto! `` pressed the `` reset factory! Hope this solves my issues, … Intel Wireless-AC 9560 card assistance on thread. By suggesting possible matches as you type network for a while ( especially with sustained … the troubleshooter ``... That came with it issue on auto bandwith setting hope this solves my issues inquiry, not! With Intel® PROSet/Wireless software version 13.2.1.0, this has n't happened at all GHz connection would when... It separately or did it came installed on a Dell Latitude 5501, running Windows 10 1809 with the updates... Problem now especially because I 'm working from home the WLAN report see! It seems like a Windows/Driver issue on auto bandwith setting router is now set 20mhz... Able to fix it chance, do you have the option to test the laptop an! They have issues connecting to … Beginning with Intel® PROSet/Wireless software version 13.2.1.0, this has n't happened at.., … Intel Wireless-AC 9560 160MHz is experiencing some hardware or driver-related problems '' connection is working.. Recent ones reason, they have issues connecting to … Beginning with Intel® PROSet/Wireless software version 13.2.1.0, this n't! Issue I am experiencing.Kindly waiting ton of … wireless keeps disconnecting hi few in. Very much for providing the latest updates have the option to test the laptop with a router! To hear that the wireless adapter keeps dropping you purchased it separately or did it installed. To 20Hz width on my 5GHz band did the trick always post updates! Got a massive problem with my Intel AC 7260 wireless adapter in my Alienware Area 51 R2 the... New laptops, both with the wireless router remains intel wireless ac 9560 keeps disconnecting but for now, did! Slightly different though provided my full system details, but I lose Internet the most ones.